HW Legal
ServicesConsumer Law: Certainty for customers and businesses alike
We help resolve consumer disputes and set up commercial terms that are fair and legally sound.
What we handle
- Complaints and contract withdrawal
- Unfair commercial practices
- E-shop terms and conditions setup
- Consumer disputes and out-of-court resolution
- Personal data protection (GDPR)
- Representation before the Czech Trade Inspection and the courts
Typical client situations
- A seller refuses to honour a complaint
- You've been a victim of unfair commercial practices
- You're launching an e-shop and need legal documentation
- You're a business dealing with a customer dispute
How the process works
Initial meeting
We get to know your case, assess the situation and propose next steps. First meeting free.
Strategy & Approach
We prepare a legal strategy, agree on a fee model and start working on your case.
Representation & Results
We represent you in all proceedings, negotiate with opposing parties and strive for the best possible outcome.
Why work with an attorney
Mistakes in consumer matters tend to be expensive. Poorly set processes lead to disputes and penalties. We'll help you set up procedures and assert your rights so they stand up to inspection and in litigation.
Why HW Legal
We have experience helping both consumers and businesses. In every case we use everything available to protect your rights.
Quick question about this service
Send us a few lines and we will get back to you within 24 hours. First meeting free.